SafeWork NSW Approved Training Programs

Health & Safety Representatives 5 day Training Program

Complete program is delivered in 5 days over a maximum period of six months (35hrs) Approved by SafeWork NSW The course is intended to assist HSRs understand how the WHS…

Health & Safety Representative 1 day Refresher Training Program

Complete program is delivered in 1 day. Approved by SafeWork NSW The course is intended to assist HSRs and deputy HSRs understand their roles and functions as to how the…

Bridge The Gap is a SafeWork NSW Approved Training Provider to facilitate their training programs for Health Safety Representative Training (5-day course) and Health Safety Representative 1 day Refresher Training Course.

Work Health and Safety Programs

Health & Safety Committee Training

3 day program or each program can be purchased as a stand-alone) Health and Safety Committee training (3 day course) has been specifically designed and developed to skill up Health…

Client Incident Investigation Training

The purpose of the Client Incident Investigation workshop is to provide participants with the skills and knowledge to conduct a thorough and comprehensive incident investigation, this will allow the participants…

Safe Home Visiting

(Working Safely in Private Dwellings and “External” Locations) This interactive workshop has been developed to discuss and develop an understand of the delicate balance between various legislations obligations within a…

WHS Incident Investigation Training

The purpose of this Incident Investigation Training is to provide employers a systems approach to assist them to identify and control the underlaying or root cause of all incidents in…

WHS Risk Management

This Program can be customised to suit Frontline staff or Managers WHS Risk management is a key component of a successful safety management system, required to assess the risks associated…

Manual Handling Training

This interactive workshop has been developed to assist you to develop and implement a comprehensive manual handling system which is innovative, pro-active, and inclusive and which will assist you in…

Creating a Positive Safety Culture

The safety of all workers needs to be one of an organisation’s core values and it must be considered a major priority. The staff you work with or supervise need…

Infection Control Training

This interactive workshop provides you with fundamental knowledge and understanding of how to control the spread of infection in avariety of settings. As part of your risk management approach –…

Say “No” to Bullying and Harassment in the Workplace

Workplace bullying and harassment places your staff’s health, safety and well being at risk and may lead to psychological and/or physical injury and also contribute to other injuries occurring. Bullying…

Complaints Handling & Disputes Resolution

Organisation need to be committed to ensuring that any person or organisation using a service or affected by a services operations has the right to lodge a complaint or to…

Professional Development Programs

Feedback, Complaints and Resolutions

The Community Services (Complaints, Reviews & Monitoring) Act 1993 No2 (CS-CRAMA) applies to all government and non-government community services provided, funded, licensed or authorised by government services. Organisation need to…

Behaviour Support Training (Disability Sector)

This interactive workshop has been developed to assist managers and supervisors in providing their staff with the skills, knowledge and understanding to support clients that engage in challenging behaviours. The…

Understanding Difficult Behaviour in Dementia

This interactive workshop has been developed for workers to develop an understanding as to why difficult behaviours occur with a person that has been diagnosed with a dementia – type…

Psychosocial Leadership Training

Working in the Health and Community Service sector presents numerous and unique challenges regarding leadership style, resource management and work health safety risk management for all workers and the organisation.…

Duty of Care and Dignity of Risk

This interactive workshop has been developed for workers to develop an understanding of their Duty of Care and Dignity of Risk within their organisation and in the delivery of a…

Privacy & Confidentiality

A service provider is required to display good governance, management and quality processes when implementing privacy practices in how they collect, storing, using and disclosing personal and health information which…

Professional Boundaries & Workplace Etiquette

This interactive workshop has been developed for workers are explore their professional boundaries within the work place. To discuss with their peers the importance of establishing boundaries whilst providing a…

Medication Management

This interactive workshop has been developed for workers to understand their required duties to provide physical or verbal assistance to people who need to take or apply medication.  The training…

Disability Awareness

You are working in disabilities. In the past that meant caring for people with disabilities. Today it means much more. You are supporting people to achieve their personal goals, as…

30+ years’ experience working within the health and community services sector

we are your specialist in professional development, safety advisors, trainers and consultants who will inspire, motivate and encourage your people to think, to act and be mindful in all that they do.

Our inter-active workshops include case studies and self-reflective practice which allows for each person to explore their personal attitudes, beliefs and behaviours. Our workshops are designed to encourage each person to be the best person they possibly can be.

Softskills Programs

Motivate Your Workers

Most of us work more effectively when we have something to work towards or an outcome that we approve of. As different things motivate different people, as Herzberg’s Theory suggests,…

Effective Conflict Resolution

Conflict in the workplace seems to be a way of life. Effective Conflict Resolution workshop will assist participants to embrace a positive approach to conflict resolution by focusing on the…

Support and Planning (Supervision) including; Work Performance

In any business supervisors are often the “jack of all trades.” They may need to address employee problems directly, including taking disciplinary action when necessary. They’re often involved in the…

Team Building, Teamwork & Time Management

Team building success is when your team can accomplish something much bigger and work more effectively than a group of the same individuals working on their own. You have a…

Building Resilience and Emotional Well-Being

Resilience is our ability to “bounce back” from stressful and challenging events in our lives – both professionally and personally. Working in the Health and Community Services sector, supporting clients…

Public Courses

We have no public course dates published currently - contact BTG for more information

Online Programs - BTG e-learning Centre

Work Health Safety Induction

All workplaces need to be committed to ensuring that all worksites are safe and without risks to all workers and other people within the workplace.

Say No to Bullying and Harassment in the Workplace

Workplace bullying and harassment places staffs' health, safety and well-being at risk and may lead to psychological and/or physical injury and also contribute to other injuries occurring.

Safe Home Visiting

This module is all about keeping you safe when working within clients’ private homes and whenever you access the community. It has been designed to assist you in becoming a…

Restrictive and Prohibited Practices (Disability Services)

Reducing and eliminating the use of restrictive practices is consistent with the United Nations Convention on the Rights of Persons with Disabilities (CRPD) and its intent to protect the rights,…

Professional Boundaries

This module has been developed in assisting you in developing further skills and knowledge in supporting a person whilst maintaining your professional boundaries.

Preventing Psychological Injuries Within the Workplace

This module has been designed to explore how psychological injuries are developed within the workplace and how the effective combination of primary, secondary and tertiary levels of intervention can assist…

Occupational Violence within the workplace

The purpose of this module is to provide workers the opportunity to develop a further understanding of occupational violence.

Motivate Your Workers

It probably comes as no surprise that employees who feel valued are more motivated, responsible, and productive. The happier an employee is, the better the results they will deliver.

Medication Management (General)

This module has been developed in assisting you in developing further skills and knowledge in supporting a person with medication.

Manual Handing Awareness

Incorporate safe manual handling practices into your everyday activities both at home and whilst at work to prevent a manual handling injury from occurring.

Management Waste and Hazardous Substance.

This module is to assist workers, participants, and any other person to protect from harm as a result of exposure to waste, Infectious or hazardous sustenance’s generated during the delivery…

Infection Control

The most effective way to ensure infection control is to treat all bodily fluids and surfaces as though they are infectious. Gloves must be worn wherever there is a likelihood…

Health and Safety Committee Training

The purpose of this module is to develop and enhance Health Safety Committee members’ knowledge of the WHS Act 2011 and Regulation 2017, and assist your organisation in developing, maintaining…

Epilepsy Management

This module covers information about epilepsy and seizures, including descriptions and videos of different seizure types, as well as seizure first aid and management strategies. A disorder in which nerve…

Duty of Care and Dignity of Risk

This module has been developed in assisting you in developing further skills and knowledge in supporting a person whilst upholding your duty of care and balancing dignity of risk concerns.

Due Diligence for Officers

This module is to assist Officers to lead in work health and safety by working proactively and doing all that is reasonably practicable to ensure the safety of all in…

Behaviour Management Approach

This module has been developed to assist workers/carers the skills, knowledge and understanding -  how to support participants with Behaviour’s of Concern.

WHS Risk Management

By ensuring work health safety risk management is an integral part of all decision making processes an organisation will improve their work health safety performance across their organisation, which will…

Understanding Difficult Behaviour in Dementia

This module has been developed for staff/ volunteers/ carers to develop an understanding why difficult behaviours occur with a person that has been diagnosed with a dementia – type condition.

Risk Awareness for Volunteers

This module has been developed in assisting you in developing further skills and knowledge in remaining risk awareness and keeping yourself safe.

VISIT OUR E-LEARNING WEBSITE

to see all online courses

October 01, 2019

When is the last time you “caught” one of your workers doing something right and let them know that you noticed?

October 01, 2019

Value your staff,

Value your safety.

October 01, 2019

The purpose of learning is growth, and as our minds continue to grow, we continue to learn.

October 01, 2019

“The most important thing in communication is hearing what isn’t said.”  

- Peter F. Drucker

October 01, 2019

Safety is not about numbers.
It's about people.”

October 01, 2019

Safety culture
requires a
team approach

October 01, 2019

“People often say that motivation doesn’t last.  Well neither does bathing – that’s why we recommend it daily.”

- Zig Ziglar

October 01, 2019

Never be bullied into silence. Never allow yourself to be made a victim. Accept no one's definition of your life; define yourself.

- Randy Harrison

October 01, 2019

Management is doing things right; leadership is doing the right things.”  

- Peter F. Drucker

October 01, 2019

“Like a fence, boundaries require maintenance. Some people crawl on our boundaries like ivy”.

Adapted from Katherine, A. Boundaries, where you end and I begin. (1991). Simon & Schuster, NY.

October 01, 2019

Everyone experiences conflictit’s how you deal with it that matters.

October 01, 2019

“Be a Risk Thinker and keep yourself safe”

October 01, 2019

 Motivation is not about lighting a fire under a person – it is about lighting a fire within.